If you’ve been searching “Ericsson careers,” “Ericsson job openings,” or “how to get a job at Ericsson,” you’re in the right place. Ericsson — one of the world’s most influential telecommunications companies — is actively hiring in 2026 across engineering, customer success, AI, operations, and more. This guide breaks down the hottest roles currently open, what skills you need, and everything you should know before you apply.
Why Work at Ericsson in 2026?
Ericsson is a global leader in communications technology, building the mobile network infrastructure, cloud software, and wireless connectivity solutions that billions of people depend on every day. With a presence in over 180 countries and 100+ global R&D sites, an Ericsson career puts you at the center of the technologies shaping our connected future — from 5G rollouts to AI-powered networks and enterprise cloud solutions.
The company’s average annual salary in the United States sits around $133,000, with most professionals earning between $119,000 and $166,000 depending on role, location, and experience. Beyond pay, Ericsson is known for strong learning and development programs, a growth mindset culture, and global mobility opportunities that few tech employers can match.
Most In-Demand Ericsson Job Openings Right Now
1. Customer Success and Renewals Manager
One of the hottest roles currently on Ericsson’s career portal is the Customer Success and Renewals Manager, based in Boise, Idaho (with remote eligibility). This role sits at the intersection of account management and strategic customer relationship building.
What you’ll do:
- Run quarterly business reviews (QBRs) with customers at a strategic or executive level
- Manage a tiered account portfolio, including upgrade and expansion plays for smaller accounts
- Build and scale customer success (CS) functions, including processes and playbooks
- Mentor individual contributors toward management-level growth
Skills required:
- Experience with customer success platforms such as ChurnZero, Gainsight, or Totango
- Coaching and mentorship track record
- Executive-level communication skills
This is an ideal role for professionals coming from SaaS, enterprise telecom, or customer-facing account management backgrounds.
2. Software Developer / Software Engineer
Ericsson’s engineering division is one of the largest employers of software talent in the telecom industry. With 5G rolling out globally, software engineers are essential for designing, coding, encrypting, and testing next-generation network systems.
What you’ll do:
- Develop and design new network systems and platforms
- Work on prototyping and product development of 5G network solutions
- Contribute to R&D initiatives across cloud-native applications and mobile infrastructure
Skills required:
- Proficiency in software development and network programming
- Familiarity with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes, Docker)
- Knowledge of API technologies such as REST, NETCONF, and gRPC
- Experience in multi-vendor environments (Cisco, Juniper, Nokia, Ericsson)
3. Network Engineer (5G & LTE)
Ericsson is one of the most sought-after employers for network engineers, particularly those with 5G and LTE experience. These roles exist across multiple U.S. states, including Texas, New York, California, and Washington.
What you’ll do:
- Install, configure, and optimize 5G radio and baseband equipment
- Work with in-building technologies including DAS, BDAs, and Ericsson DOT systems
- Support network construction and engineering improvement initiatives
Skills required:
- Degree in electrical engineering, computer engineering, or computer science
- Knowledge of RF theory as well as 5G and LTE/VoLTE technology
- Familiarity with tools like OSS/BSS and network management systems
- Relevant certifications such as CCNA or Ericsson-specific credentials
4. Customer Project Manager
Ericsson regularly hires Customer Project Managers — professionals who coordinate between internal delivery teams and external clients using industry-leading tools and methodologies. Openings are currently available in Bellevue, Washington, and Plano, Texas.
What you’ll do:
- Lead end-to-end delivery of regional network projects
- Serve as the client-facing point of contact for complex programs
- Use structured project management frameworks to keep high-volume deployments on time and on budget
Skills required:
- PMP or equivalent project management certification preferred
- Telecom or infrastructure project delivery background
- Strong stakeholder communication and cross-functional leadership skills
5. Strategic Operations Leader — Enterprise 5G
Ericsson is actively building out its Enterprise 5G leadership team, hiring a Strategic Operations Leader to expand their portfolio’s market reach across targeted international markets.
What you’ll do:
- Identify strategic opportunities in new countries and markets
- Develop multi-channel go-to-market (GTM) plans for Enterprise 5G
- Coordinate with commercial and technical stakeholders to ensure consistency
Skills required:
- Bachelor’s degree in Business Management, Engineering, or Telecommunications; Master’s preferred
- Proven experience in strategic operations or program management in the telecom sector
6. AI & Machine Learning Engineers
With 19+ active AI and machine learning openings listed on Built In, Ericsson is doubling down on intelligent network automation. If you work in AI/ML and have an interest in telecom or network infrastructure, Ericsson is one of the most impactful employers you can join right now.
Skills in demand: Python, TensorFlow, network automation, predictive analytics, AI-driven network monitoring.
7. Data Center Optical Engineer
A newer, specialized role at Ericsson involves leading optical engineering work within data centers for customers. This position reflects Ericsson’s expansion into enterprise connectivity beyond traditional wireless networks.
How to Apply for a Job at Ericsson
- Visit the official career portal: Go to jobs.ericsson.com and filter by location, function, or job type.
- Upload your resume: Ericsson’s AI-powered matching platform (built on Eightfold) matches your skills to relevant roles automatically.
- Apply via SAP SuccessFactors: Ericsson uses SAP SuccessFactors as its applicant tracking system. After applying on the portal, you’ll be redirected there.
- Prepare for virtual interviews: Ericsson primarily conducts interviews via Microsoft Teams. Test your setup in advance and research the specific business area you’re applying to.
- Join the Talent Network: Even if you don’t apply immediately, joining Ericsson’s Talent Network keeps you informed of new openings that match your profile.
Ericsson Hiring Process: What to Expect
Ericsson’s typical hiring process includes:
- An initial application and resume screening
- A recruiter screening call
- One or more technical or competency-based interviews
- A final discussion with the hiring manager or team
The process can take two to four weeks. Ericsson values cultural fit alongside technical skills, so expect questions around their core values — professionalism, respect, perseverance, and integrity.
Ericsson Work Culture and Employee Benefits
Ericsson is certified as a Great Place to Work in multiple countries including Colombia and Mexico. The company is known for:
- Learning and development: Formal training programs, mentorship, and access to global R&D projects
- Reward and recognition: Competitive compensation benchmarked for the impact you create
- Diversity and inclusion: Active programs supporting underrepresented groups in tech
- Flexibility: Hybrid and remote-eligible roles in many job families
Frequently Asked Questions (FAQs) About Ericsson Jobs
What kinds of jobs are available at Ericsson? Ericsson hires across engineering, software development, network operations, customer success, AI and machine learning, project management, sales, data analytics, cybersecurity, and corporate functions. The largest hiring volume is in engineering (99+ roles) and operations & support (43+ roles).
What is the average salary at Ericsson? In the United States, the average Ericsson employee earns approximately $133,000 per year. Roles range from around $119,000 to $166,000 annually depending on position, location, and experience level.
Does Ericsson hire remote workers? Yes. Many Ericsson roles offer remote or hybrid flexibility, particularly in customer-facing, software, and project management functions. Some engineering and field roles require on-site presence.
What skills does Ericsson look for most? Ericsson prioritizes skills in 5G, cloud computing, software development, AI/ML, network engineering, customer success, and program management. Soft skills like cross-functional collaboration and executive communication are also highly valued.
How long does the Ericsson hiring process take? The process typically takes two to four weeks from application to offer, though senior or specialized roles may take longer. Ericsson uses SAP SuccessFactors for applications and Microsoft Teams for interviews.
Does Ericsson sponsor work visas? For many roles in the United States, Ericsson Enterprise Wireless Solutions Inc. does not sponsor H-1B, O-1, or TN visas, and does not hire candidates on F-1 EAD status. Always check the specific job posting for visa eligibility details.
Is Ericsson a good place to work in 2026? Yes. Ericsson is consistently recognized as a top employer in the telecom sector. It offers competitive salaries, strong learning programs, global career mobility, and meaningful work on technologies like 5G, AI, and enterprise connectivity that impact billions of people globally.
How do I prepare for an Ericsson interview? Research the specific business area and product line you’re applying to. Understand Ericsson’s core values. Prepare examples demonstrating technical proficiency, cross-functional teamwork, and adaptability. For virtual interviews, ensure your Microsoft Teams setup is ready in advance.
Final Thoughts: Is Now a Good Time to Apply to Ericsson?
Absolutely. Ericsson is in an active hiring phase in 2026, with hundreds of open roles spanning engineering, AI, customer success, and project management. As global 5G deployment accelerates and enterprise wireless becomes a central pillar of business infrastructure, the demand for talent at companies like Ericsson is only going to grow.
Whether you’re a seasoned telecom engineer, an AI researcher, or a customer success professional ready to work with enterprise-scale accounts, there’s likely a role at Ericsson that matches your background.
👉 Explore all open roles at: jobs.ericsson.com
